## Overview

Contract Statuses define the current state of contracts, so that you can best manage them.

## Contract Statuses

**A contract can be in any of the following statuses:**

- **Booked**: The user assigned Customer, Program, Service Advisor (if one applies), and scheduled Pick-up & Dropoff but did not assign a vehicle.

- **Pending**: The user assigned a vehicle and obtained a customer signature but did not start the contract.

- **Started**: The user obtained a customer signature and selected "Start Contract" during the Start-Contract workflow.

- **Finished**: The user selected "Finish Contract" during the Finish-Contract workflow and completed the contract.

- **Canceled**: The user [canceled](https://support.dealerware.com/hc/en-us/articles/360022103213-How-do-I-create-start-or-cancel-a-contract-in-Dealerware-Mobile-) the Booked or Pending contract.

- **No Show**: The user failed to start a Booked contract on or before its scheduled pickup date & time.