Learn about GPS Tracking and Best Practices – Dealerware

GPS Best Practices for Dealers

Dealers have the option to enable GPS technology on vehicles equipped with Dealerware Connected Car Services. Different states have different rules around the use of GPS, so please be sure to confirm with your legal counsel before using GPS tracking. You should always follow the federal, state and local laws that apply to your dealership. However, below find some general best practices on using GPS.

• Be clear and upfront about how, when, and why GPS is used. Drivers should get a privacy policy and a specific notice about GPS tracking before or when they sign up.
• If drivers can opt out or turn off GPS tracking, provide instructions on how to exercise that choice.
• Control and limit the number of individuals who can access or view GPS data – only individuals with a legitimate business need to view GPS data should be able to see it.
• Limit GPS tracking to where and when it is appropriate such as when locating a lost or stolen vehicle, deploying accident detection features, or providing roadside assistance. Do not allow anyone to use the data for any non-business purpose.
• Properly secure the data from unauthorized access through reasonable technical, physical, and administrative controls.
• Don’t keep GPS data longer than needed – if GPS data can be deleted at the end of a reservation, and it does not need to be kept for any business or legal purpose, dispose of the GPS data in a secure manner.